Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

The housing market both purchase and rental is very tough in the Reno/Tahoe area, and as a professional trying to find a place to rent has been beyond pain staking. Once I found this condo and was able to get in and look at it, I knew I wanted to rent this place Troy went above and beyond to ensure the process was seamless and as painless as possible. He was responsive and attentive to every need or question thrown his way. Troy is certainly a superior asset to the Utopia Property Management Team....and his attention to detail and follow through will forever be appreciated. THANK YOU TROY for all you did getting me into this condo sir.!!! ~ michael w
Troy is absolutely outstanding property manager ! The entire team is professional, responsive, reliable, and truly goes above and beyond. Communication is always clear and prompt, and any questions or concerns are handled quickly and efficiently. They make the entire process easy and stress-free while genuinely caring about both the property and the people involved. It’s refreshing to work with a company that is so organized, trustworthy, and committed to excellent service. I highly recommend Troy to anyone looking for exceptional property management! Edita ~ Edita A
I enlisted the help of Utopia Property Management last year to rent my house in Reno, and I am so happy I did! Troy Harsh is so knowledgeable and helpful, found amazing tenants, and has been very happy to answer any questions…I was saddened to learn that my tenants were moving, but I called Troy, and we got the ball rolling…not being familiar with all the ins and outs of renting out a house, Troy has been an invaluable resource! I’m sure he will find amazing tenants again! I highly recommend his services, and I’m resting easy knowing he’s on the job! 😊 ~ Tracey T
The phone services provided by Utopia Property Management are exceptional. Whenever I call,I am greeted by a knowledgeable and helpful representative who addresses my concerns promptly and efficiently.Renting from Utopia Property Management has been a breeze. Their streamlined application process, clear communication, and attentive management make them the best rental company I've ever worked with. ~ Amanda B
My husband and I relocated to Reno a few months ago and Utopia Management, and specifically Troy Harsh, has made the transition a Blessing for us. He is consistent, patient, diligent, and 100% professional...100% of the time. Troy's old school compassion and hometown values have made this experience absolutely wonderful and I highly recommend Utopia Management to anyone who is looking for their next rental home. ~ Eltee B
Troy was a pleasure to work with, and made the process really easy. I was relocating for work, and he was able to help me get into a place quickly to ease some of the stress of having to move. Once i moved in I ran into an issue with the disposal in my condo. I left a message on the app that night, and by the time I woke up I had the info on who would be there to fix it. I highly recommend Utopia if you're looking for a place in the Reno area. ~ John D
I couldn’t be happier with my experience at Utopia Property Management. The team is always so professional, courteous, and responsive. Any time I’ve needed something, they’ve been quick to assist. The property is clean, secure, and well-maintained. Utopia really makes sure tenants feel valued and taken care of. I highly recommend them for anyone looking for a great living experience. ~ Alex M
Single-family homes receive tailored care from dedicated staff. Repairs, tenant issues, and inspections happen without delay. Personalized service makes tenants feel heard and respected. Owners enjoy hands-off oversight while staying informed. Every home remains beautiful and functional, creating lasting value, happy tenants, and fewer complications across every lease term. ~ imac14 c
I can confidently say Utopia Property Management offers exceptional service. Every question I’ve had was answered quickly and clearly. Maintenance requests are prioritized and done right the first time. The team genuinely cares about residents’ comfort. The entire experience feels professional and personal at once. ~ Cassie M
New property services are excellent. Listings are accurate, details are clear, and showings are conducted professionally. This helps attract quality tenants quickly, minimizes vacancy periods, and ensures investments begin generating returns promptly while maintaining a positive experience for everyone. ~ Benny F
Utopia’s tenant management services create positive, long-lasting relationships. Open communication, efficient problem-solving, and a genuine focus on tenant satisfaction result in a harmonious living environment. Property owners can count on Utopia to foster strong tenant connections and create a welcoming community atmosphere. ~ Angie L
Perfect for single-family homes and condos! They customize their approach based on each property's unique needs. Their local market knowledge ensures optimal rental pricing. Maintenance is handled promptly through their network of trusted vendors. Makes owning rental properties truly passive income! ~ Frederick M
Manages projects efficiently, ensuring everything runs on schedule and within budget. From renovations to tenant improvements, every detail is handled professionally. A reliable service that prioritizes quality work, smooth communication, and well-executed results. A great team for property-related projects! ~ Stuart D
Troy has done a great job in keeping my apartments clean, safe, and comfortable. I love the way things have changed since he started managing. I don't think I've had someone so consistent and such a good listener when it comes to everyones needs. Thank you so much Troy for your great work, at 2560 E St. ~ Hailey W
Utopia property management-reno provides a cost-effective and secure way to store keys and access to your home. They have stringent guidelines in place to ensure that keys are treated correctly and that access to rental properties is restricted. As a landlord, i am grateful to know that my safety and security are a top priority for them. ~ Danielle O
Hands down the best property management business I have ever personally come in contact with. Troy and his team do a fine job and I have found that most companies that manage properties do a very poor job so my experience with Utopia has been refreshing as a person who has needed to rent over the past few years. ~ Brian B
I recently moved into one of the rental properties at Utopia property management and I have to say this is the easiest and most pleasant experiences I’ve had yet. Both Troy and Natalie are amazing and caring individuals! I 10/10 recommend working with them <3 ~ Avalina L
Free consultations are insightful and informative. Guidance is clear, questions are answered thoroughly, and strategies are tailored to individual needs. This no-cost service provides valuable direction and builds trust before making property decisions, making the process far less stressful. ~ Roderick H
Troy has been our property manager since this last summer and has been so amazing to my husband and I and has helped us in every which way when we have needed it. I highly recommend him to manage your property if you are looking for a good one. Thank you Troy, and Utopia Property Management Team. ~ Justine R
Troy is the best property manager you could ask for! He went above and beyond to help our family in a time where we really needed kindness and compassion. He went out of his way to make things happen for us. I would recommend him to anyone and everyone! ~ Jessica T
Utopia's property management services are highly recommended. They are professionals at managing business properties, and they have been instrumental in the success of my office building. Their proactivity and depth of knowledge in the area are astounding. ~ Sarah S
Troy with Utopia Management was the best property manager I have ever worked with. He is kind, courteous, and conscious of his clients privacy and schedules and will happily go above and beyond to address any and all concerns. Absolutely nothing but a pleasure to work with. ~ Anna G
Plain and simple Troy has been absolutely fantastic. Mellow guy who works very well with everyone and treats people like they should be treated. If we all acted as professional as Troy, this experience were all living would me much better I think. Thanks bro ~ Lakeshore A
Troy is an absolute lifesaver. He was more flexible than any other agent we have met and helped us find a place and get all the paperwork in record time. We love where we live now and grateful for those going above and beyond as Troy and the rest of Utopia have done. ~ Geoffrey M

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